How To Fix Netflix DRM Error N8156-6013 on MacOSX

Published Date Author: , Posted June 16th, 2013 at 9:07:58am

I tried to use my new Harman Kardon bluetooth headphones with Netflix running on Firefox and got the following message:

“Digital Rights Management Error DRM N8156-6013, please call Netflix support”

Netflix uses Microsoft Silverlight for DRM. Silverlight creates a licensing file that identifies your computer hardware. This file needs to be deleted, and will be automatically rebuilt the next time you play a movie.

Here is the fix:

Quit your browser
Open Terminal
rm '/Library/Application Support/Microsoft/PlayReady/mspr.hds'
Restart your browser

Comments reader  One Reader Comment

Patrick - Gravatar

Patrick said on July 20, 2013, 12:36 am:

Worked. Thank you.

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